Using Our Office

Top, from left to right: Amalfi and Connie
Bottom, from left to right: Faiza and Anel, Stacy and Catherine

Faxes:

Our office fax is 212-229-1020

Email communications:

Our office e-mail is drjaana@aol.com. Emails are not checked daily. Email communication should be reserved for prescription requests and non urgent questions. Appointments CANNOT be made by email. EMAIL COMMUNICATION IS FOR CURRENT PATIENTS ONLY. IF YOU HAVE NEVER BEEN SEEN IN OUR OFFICE, PLEASE CONTACT US BY PHONE.

Lab results:

May take up to THREE weeks to process. If your lab results are normal you will recieve an e-mail to that effect. You will be called with any abnormal results.

Urgent visits:

If you have an acute EMERGENCY please call 911 or go to your nearest hospital. If you have a urinary tract infection, vaginitis, or other URGENT problem, please call the office. We will make every effort to accomodate you with an appointment within 24 hours (excluding weekends).

Prescription requests:

This service is available for CURRENT patients only. PLEASE ALLOW 2 BUSINESS DAYS FOR PRESCRIPTIONS TO FILLED. Requests should be sent by email or fax (212-229-1020). Please include the following information with either request:

• YOUR FULL NAME YOUR BIRTHDATE
  
  
• THE DATE OF YOUR LAST ANNUAL EXAM AND PAP SMEAR
  
  
• THE NAME OF THE DRUG YOU NEED
  
  
• HOW MANY REFILLS YOU NEED
  
  
• WHETHER YOU NEED MONTHLY REFILLS OR A 90-DAY SUPPLY (depending on your insurance requirements)
  
  
• YOUR PHARMACY'S PHONE NUMBER

PLEASE NOTE: IF YOUR PRESCRIPTION IS RUNNING OUT, IT MAY BE THAT IT IS TIME FOR YOU TO RETURN TO THE OFFICE FOR YOUR ANNUAL CHECKUP. IF YOU DID NOT RECEIVE A RECALL CARD IN THE MAIL, PLEASE CALL OUR OFFICE TO DOUBLE-CHECK WHEHTER IT IS TIME FOR YOU TO MAKE AN APPOINTMENT. IF YOU HAVE NO URGENT HEALTH ISSUES, WE WILL BE HAPPY TO RENEW YOUR PRESCRIPTION FOR 2-3 MONTHS SO THAT YOU CAN COME IN AT A MUTUALLY CONVENIENT TIME. THE SAME APPLIES IF YOU ARE FACING INSURANCE PROBLEMS.

Requests for records:

Please fax a SIGNED request which includes:

• YOUR NAME
  
  
• YOUR BIRTHDATE
  
  
• WHICH RECORDS YOU NEED
  
  
• WHERE WE SHOULD MAIL OR FAX THE REQUESTED INFORMATION

PLEASE ALLOW UP TO 4 BUSINESS DAYS FOR REQUESTS TO BE PROCESSED